Legal

Terms & Conditions

Last updated: September 18, 2026

Please read these Terms and Conditions ("Terms") carefully before using the G21 Aesthetics Academy website (g21.ca) or purchasing any services or training programs. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. About G21 Aesthetics Academy

G21 Aesthetics Academy ("G21", "we", "us", or "our") is a professional aesthetics training academy and treatment clinic located in Hamilton, Ontario, Canada. We offer advanced aesthetics education, professional training programs, and aesthetic treatment services.

2. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

Use the website in any way that violates applicable local, provincial, national, or international law or regulation.

Transmit any unsolicited or unauthorized advertising or promotional material.

Attempt to gain unauthorized access to any part of the website or its related systems.

Reproduce, duplicate, copy, or resell any part of our website in contravention of these Terms.

3. Services and Treatments

All aesthetic treatments and services are provided subject to a prior consultation to assess suitability. G21 reserves the right to decline or discontinue any treatment where, in our professional judgment, it is not appropriate for a client.

Results from aesthetic treatments vary between individuals. G21 does not guarantee specific outcomes. Before and after images shown on our website are illustrative and individual results may differ.

Clients are responsible for disclosing all relevant medical history, medications, and contraindications prior to treatment. G21 is not liable for adverse outcomes resulting from undisclosed medical information.

4. Training Programs and Courses

Enrolment in G21 training programs is subject to eligibility requirements and availability. Course fees, schedules, and curriculum are subject to change. G21 will provide reasonable notice of material changes to enrolled students.

Certificates and credentials issued by G21 Aesthetics Academy are proprietary to G21. Completion of a G21 course does not automatically confer licensing or regulatory approval in any jurisdiction; students are responsible for understanding and meeting all applicable licensing requirements in their province or territory.

Course materials, videos, and resources provided to students are for personal educational use only and may not be reproduced, distributed, or shared without written permission from G21.

5. Booking, Cancellation, and No-Show Policy

Appointments must be booked in advance through our online booking system or by contacting us directly. We require a minimum of 24 hours' notice to cancel or reschedule an appointment without charge.

Cancellations with less than 24 hours' notice, or failure to attend a scheduled appointment without notice, may result in a cancellation fee. Specific fee amounts will be communicated at the time of booking.

6. Pricing and Payment

All prices are listed in Canadian dollars (CAD) and are subject to change without notice. Applicable taxes (HST) are additional where required by law.

Payment is due at the time of service or as otherwise specified at the time of booking or enrolment. G21 accepts payment by the methods indicated on our booking platform.

7. Intellectual Property

All content on this website — including text, images, videos, logos, course materials, and design — is the property of G21 Aesthetics Academy or its licensors and is protected by Canadian and international copyright law. You may not reproduce, distribute, or create derivative works from any content on this website without our prior written consent.

8. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. G21 does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by applicable law, G21 Aesthetics Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario.

11. Changes to These Terms

We reserve the right to update these Terms at any time. The revised Terms will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms, please contact us:

G21 Aesthetics Academy

Hamilton, Ontario, Canada

Email: [email protected]

Phone: Available on our contact page

This document was last updated on September 18, 2026. For questions, contact [email protected] or call Call Us.